We value your privacy and are committed to protecting the personal information entrusted to us. This privacy policy (“Privacy Policy”) outlines our practices regarding the collection, use and disclosure of your information when you visit our website, engage with us online, or interact with us through our products and services.
WOLFE & COMPANY LIMITED (the “Company”), operating under the trade name WOLFE & Co, is committed to the responsible and secure handling of personal information. Our intention is to collect only the information voluntarily provided by individuals so that we can offer our products, manage our commercial relationships, respond to enquiries, or provide information relating to our activities.
Please review this Privacy Policy to understand how we collect, use, share and protect the personal information that we hold.
Data Protection Legislation
Personal information provided to us (or otherwise obtained by us) is handled in accordance with applicable data protection legislation. For WOLFE & COMPANY LIMITED, the main legislation governing our practices is the Data Protection Act 2017 (Mauritius) (“DPA 2017”).
1. About Us
WOLFE & COMPANY LIMITED is a private company incorporated under the laws of Mauritius. We operate in the importation, marketing and distribution of beverages and other fast-moving consumer goods across Mauritius.
Our registered office is located at The Hive, Nouvelle Usine Mangalkhan, Floreal 74105, Mauritius.
This Privacy Policy applies to WOLFE & COMPANY LIMITED and to any future related entities created or operated by the Company.
The trade name WOLFE & Co is used for commercial and marketing purposes but refers to the same legal entity.
2. Purpose of this Privacy Policy
The Data Protection Act 2017 regulates the protection of personal data in Mauritius. This Privacy Policy explains:
• what personal data WOLFE & COMPANY LIMITED collects
• why and how we process it
• how long we retain it
• when and with whom it may be shared
• how individuals may exercise their rights
It applies to customers, suppliers, service providers, partners, visitors and any individual whose personal data is processed by the Company.
3. What Personal Data Do We Collect?
Depending on the nature of our interaction, WOLFE & COMPANY LIMITED may collect and process:
• Name and surname
• Residential or business address
• Telephone number
• Email address
• National ID number or Business Registration Number (where required)
• Payment and billing information
• Delivery details and order history
• Photos and CCTV recordings at or around our premises
• Information voluntarily provided in communications with us
We do not collect special categories of personal data unless strictly necessary and permitted under Sections 28 and 29 of the DPA 2017.
4. Why We Process Personal Data
We process personal data only when lawful and necessary.
a. Performance of a contract
Receiving and fulfilling orders, delivering products, processing payments, managing after-sales service.
b. Compliance with legal obligations
Accounting, taxation and statutory requirements, responding to lawful requests from authorities.
c. Legitimate interests
Running and developing our business, ensuring security, preventing fraud, protecting staff, customers and assets, maintaining internal systems and records.
d. Consent
Marketing communications, participation in events, promotions or surveys. Individuals may withdraw consent at any time.
5. When and For What Purpose We Use Your Data
| Purpose/Activity | Lawful Basis |
| Purchase of products (in shops, restaurants, direct sales or online requests) | Performance of a contract |
| Delivery coordination and fulfilment | Performance of a contract |
| Quotations, order follow-up or after-sales service | Performance of a contract / Legitimate interests |
| Payment to suppliers or partners | Performance of a contract |
| Recovery of outstanding amounts | Performance of a contract / Legitimate interests |
| Internal administration (accounting, IT systems, audits, databases) | Legal obligation / Legitimate interests |
| CCTV on premises | Legitimate interests (security and asset protection) |
| Transfer of personal data to service providers or international partners | Performance of a contract / Legitimate interests |
6. Marketing Purposes
With your consent, WOLFE & COMPANY LIMITED may use your contact details to share information about our products, offers or updates under the trade name WOLFE & Co.
You may opt out at any time.
Photos or videos taken at events may be used for communication and promotional purposes. If you do not wish your image to be used, please notify our Data Protection Officer.
7. Cookies
When you visit our website [insert website address], cookies may be used to improve functionality, store your preferences or analyse website performance. You may restrict or disable cookies through your browser settings.
8. Disclosure of Personal Data
WOLFE & COMPANY LIMITED may disclose personal data to third parties only when lawful and necessary. These include IT service providers, delivery partners, accountants, auditors, legal advisers, regulators, law enforcement authorities, and international suppliers assisting with product sourcing or support.
Where third parties process data on our behalf, they must comply with security and confidentiality obligations.
9. Data Retention
We retain personal data only for the period necessary for the purpose for which it was collected or for any period required by law or regulation. Data that is no longer required is securely destroyed in accordance with the DPA 2017.
10. Acceptance of the Use of Personal Data
By providing personal data or engaging with WOLFE & COMPANY LIMITED, individuals acknowledge and accept that their information may be processed as described in this Privacy Policy.
11. Withdrawal of Consent
Where processing is based on consent, individuals may withdraw their consent at any time by contacting:
Email: privacy@wolfe.mu
Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal. Certain services may not be available without the necessary personal data.
12. Security and Confidentiality
WOLFE & COMPANY LIMITED implements technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure or accidental loss. Employees and service providers are bound by confidentiality obligations.
13. Individual Rights
You have rights under the Data Protection Act 2017 in relation to your personal data. If you wish to exercise any of these rights or require clarification, you may contact our Data Protection Officer.
Data Protection Officer
WOLFE & COMPANY LIMITED
Email: dpo@wolfe.mu
Address: The Hive, Nouvelle Usine Mangalkhan, Floreal 74105, Mauritius
Proof of identity may be requested.
14. External Websites
Our website or social media pages may contain links to external websites. WOLFE & COMPANY LIMITED is not responsible for the privacy practices or content of those sites.
15. Queries and Complaints
For questions or concerns regarding how your data is handled, please contact our Data Protection Officer. You may also lodge a complaint with the Data Protection Commissioner in accordance with the DPA 2017.
16. Updates to This Privacy Policy
WOLFE & COMPANY LIMITED may update this Privacy Policy from time to time. The most recent version will be made available on our website or upon request.